Converting office365 exchange online mailbox to shared

Converting office365 exchange online mailbox to shared

This can be done through EAC or Powershell

Using EAC

  • Log on to Office365 portal then navigate to Exchange Admin Center (EAC) or open EAC directly.
  • Select Admin tile to view your Admin center page.

  • Select Exchange from the Admin drop down. 


  • Select mailboxes from the EAC page (or) Recipients > mailboxes 


  • search and select the mailbox. 
  • On the right hand pane, please click on convert to change the mailbox to shared

Using Powershell

Set-Mailbox -Identity "useralias@domain.com" -Type shared 
Set-Mailbox "useralias@domain.com" -Type shared 


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